Welcome to the PaintScout Implementation Guide! This guide will walk you through setting up your account so you can make the most out of our platform. Let's get started!
Basic Settings
Add Company Information:
Click on the person icon and select Account Settings.
Navigate to Account Details > Company Information.
Fill in your company name, address, phone number, and other details in the provided spaces. This info will be visible on every estimate you send.
Add Branding:
Still in the Account Details section, go to Branding.
Upload your company logo and pick a color that represents your brand.
This will update the platform's appearance and customize the button colors in emails, ensuring a fully branded experience for your customers.
Add Team Members:
Move to the Billing section in Account Settings and choose User Management.
Add any additional users who will be joining you on PaintScout for seamless collaboration in the setup process!
Configure Your Profile:
Click on the person icon again and select Your Profile.
Enter your name, and contact details as you'd like them to appear on estimates.
Sign or upload your signature. We'll automatically populate this on accepted estimates.
Clear Demo Data:
If you've noticed some demo estimates in your account, let's tidy up so you can start with a clean slate!
Open the Estimates tab and select the checkbox beside each estimate you would like to remove. Choose Delete from the bottom toolbar. Repeat this process on the Invoices tab.
Estimate Settings
Set Hourly Rate:
Head back to your Account Settings, navigate to the Estimates section and open Settings. In the provided space, enter your general hourly rate.
Don’t worry you can customize your hourly rate for different projects (Interior v Exterior) later on.
Create Taxes & Discounts:
Scroll down and input any relevant tax rates and discounts.
Click the +add new button to create multiple entries.
To ensure they are included on all estimates, check the include on new estimates box. Everything else will be available for selection on a per-estimate basis.
Set Rounding Preferences:
The following section defines your preferences for rounding on hours, products, and pricing.
Enable Customer Accepted Options:
Toggle on the Customer Accepted Options if you want customers to effortlessly add available options on their own, making upselling a breeze!
Set Estimate Expiry Date:
Specify an expiration date for your estimates.
If customers attempt to view the estimate after the expiry date, they'll receive a message to reach out to you. This allows for adjustments due to product price changes or other considerations.
Offering Catalog
Define Estimate Types:
Easily outline different project categories like Interior, Exterior, Cabinets, Commercial, etc.
Head to Estimates > Estimate Types in your Account Settings to configure each type with a unique hourly rate and default Terms and Presentation.
Product Information:
Input all important details about your products, including coverage rates and prices, in the Products section of your Account Settings.
Customize Production Rates:
In the Production Rates section, fine-tune the default rates to align with your specifications or create entirely new categories and rates.
Incorporate Line Items:
Enhance communication about processes, payment policies, etc., using Line Items.
Line items can also include prices and multiple products that do not utilize dimensions, making them a great fit for one-off charges.
Present
Establish Terms:
Tailor contracts in the Terms section of your Account Settings.
If you do not have a contract, feel free to modify the Default Terms found in your account.
Design Presentations:
Think of presentations as an extension of your website, allowing you to create additional pages like About Us and a Portfolio that will accompany the estimate you send.
Customize how your presentation looks in the Presentation section of your account settings.
Set Default Terms and Presentations:
Designate defaults for each Estimate Type to automatically include the right Presentation and Terms on all new estimates.
Communicate
Customize Email Templates:
Navigate to the Communications section and access the Email Template section.
Configure email templates for both manual and automated emails to ensure consistent and streamlined communications.
Follow-ups:
Create a series of emails and text messages in the Follow-ups section to automatically follow up on estimates, based on how your customers are interacting with their estimate.
Organize Contact Sources:
Input potential lead sources into the Contact Sources section to facilitate lead source tracking.
Connect
Enable Stripe Integration:
Head to the Integrations section in your Account Settings to connect with Stripe for in-app credit card payments.
Explore Additional Integrations:
While in the Integrations section, connect with other tools like CompanyCam or Pipeline to enhance your end-to-end workflow.
Streamline with Zapier:
If your favorite apps aren't on our integration list, no worries! Use Zapier to connect directly with PaintScout and automate your workflow.
If you have any questions getting started
feel free to reach out to our support team! 👋