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Automatic Emails

Nastassia Reicher avatar
Written by Nastassia Reicher
Updated over a month ago

Automatic emails will be sent out for all users on your account.

How to edit your automatic emails

1. Click the person icon in the top right of your page and go to your Account Settings > Communications > Email Templates section.

2. In the Emails Sent Automatically section, click each email template to adjust the verbiage.


Automatic Email Options

These emails are sent automatically based on a given trigger. The options are listed below:

1. Estimate Accepted

This email will be sent automatically to your customers when estimates are accepted.

2. Estimate Declined

This email will be sent automatically to your customers when estimates are declined.

3. Payment Received

This email will be sent automatically to your customers when payments are made.

4. Event Confirmation

This email will be sent automatically to your customers when you book an event

* Only available on CRM plan

5. Event Reminder - 1 Day

This email will be sent automatically to your customers 1 day before their booked event.

* Only available on CRM plan

6. Event Reminder - 1 Hour

This email will be sent automatically to your customers 1 hour before their booked event.

* Only available on CRM plan

7. Event Cancelation

This email will be sent automatically to your customers when a booked event is cancelled.

* Only available on CRM plan

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