This article is here to guide you through everything you need to know about passwords in PaintScout! 🔒
Forgot Your Password
If you find yourself unable to log in because your password slipped your mind, just follow these simple steps to reset it:
Head over to the login page and look for the friendly Don't remember your password? button.
Enter your email address, and you'll receive a link from support@paintscout.com to create a brand-new password.
How to Reset Your Password
If you're already logged in but want to change your password, follow these steps:
Click on the Person icon located at the top right corner of your page and go to Your Profile.
Go to the Profile section and click the Change Password button. You'll receive an email from support@paintscout.com with a link that will help you reset your password.
I didn't receive the password reset email
If you followed the steps to reset your password but haven't received the email, it's important to double-check your email folders, including junk, spam, and promotional folders. Sometimes important messages can get misdirected there. If you still can't locate the email, don't worry! You can try repeating the steps mentioned above to trigger a new email.
In the rare event that you're still unable to reset your password, reach out to our support team, and they'll be more than happy to help.
Password Best Practices
Be Unique: Avoid using easily guessable information like your name or birthdate. Instead, create a password that stands out and is unique to you or better yet randomly generated.
Mix It Up: Opt for a combination of uppercase and lowercase letters, numbers, and special characters. This mix will make your password more robust and harder to guess.
Stay Updated: It's good practice to regularly update your password. By doing so, you stay one step ahead of potential security risks and ensure the ongoing protection of your account.
Secure Storage: Avoid writing passwords on sticky notes or saving them in easily accessible digital documents. Instead, consider using a trusted password manager application. These tools encrypt and store your passwords in a secure vault, allowing you to access them whenever needed while maintaining their confidentiality.
Contact our Support Team for any additional questions or password assistance.