This feature is currently in beta testing. If you'd like to enable it, please contact us at support@paintscout.com.
What is Surcharging?
Credit Card Surcharging is a way for you, as a merchant, to pass on the payment processing fees you incur to your clients. This is done by including the fee within their invoice when they choose to pay via credit card.
Who can add a surcharge?
It's important to note that surcharging is prohibited in certain regions. For example:
Connecticut, United States
Massachusetts, United States
California, United States
Kansas, United States
Puerto Rico
Additionally, some states may have restrictions on the maximum percentage that can be charged. For instance, in Colorado, surcharge rates are capped at 2%.
Before enabling surcharging, make sure to confirm the specific requirements and regulations in your state or country.
How to add a surcharge
Click on your person icon and select Account Settings followed by Integrations.
Expand the Stripe configuration menu to set your surcharging preference.
If you select Request a surcharge when payments are made by credit card all payments, except deposits, will include the surcharge.
Enabling Request a surcharge on deposits allows you to add a surcharge to deposit payments.
How to adjust or remove a surcharge
To adjust or remove a surcharge on an individual estimate open the menu sidebar and select the Payments & Lending section.
Here, you can modify the surcharge percentage for a specific estimate or completely remove the surcharge by unchecking the box.
How it works
When processing a payment using a credit card or generating a payment request with credit cards enabled, you'll notice that the surcharge will be added to the total amount.
As your client completes the payment, the surcharge will be included in the final price.
After the payment is successfully processed, you'll see the surcharge amount included in the subtotal box.
Questions? Reach out to our team at support@paintscout.com