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How to Change Your Password

Guide to resetting or changing your PaintScout password, including forgotten password recovery

You can reset a forgotten PaintScout password from the login page or change your current password from Your Profile settings. Both methods send a reset link to your email.


How do I reset a forgotten password?

Follow these steps to reset your password from the login page:

  1. Head over to the login page and look for the friendly Don't remember your password? button.

  2. Enter your email address, and you'll receive a link from support@paintscout.com to create a brand-new password.


How do I change my password while logged in?

If you're already logged in and want to change your password, follow these steps:

  1. Click on the person icon located at the top right corner of your page and go to Your Profile.

  2. Go to the Profile section and click the Change Password button. You'll receive an email from support@paintscout.com with a link that will help you reset your password.


What if I didn't receive the password reset email?

Check your junk, spam, and promotional folders first. Password reset emails from support@paintscout.com sometimes get filtered there. If you still cannot find the email, try repeating the reset steps to trigger a new one.

If the problem persists, reach out to our support team for assistance.


Password Best Practices

  1. Don't use your name, birthdate, or other easily guessable information. Randomly generated passwords are best.

  2. Use a mix of uppercase and lowercase letters, numbers, and special characters.

  3. Change your password periodically, especially if you suspect it may have been compromised.

  4. Use a password manager instead of writing passwords down or saving them in documents.

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