> For the complete documentation index, see [llms.txt](https://help.paintscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.paintscout.com/support/resources/frequently-asked-questions.md).

# FAQ

Find answers by topic, or jump straight to a common support question.

{% hint style="success" %}
**Most common questions**

* [What do the colored dots and statuses mean?](/support/resources/frequently-asked-questions/estimates.md#what-do-the-colored-dots-statuses-mean)
* [How do I add a discount to an estimate?](/support/resources/frequently-asked-questions/pricing-and-calculations.md#how-do-i-add-a-discount-to-an-estimate)
* [My customer didn't receive their estimate](/support/resources/frequently-asked-questions/my-customer-didnt-receive-their-estimate.md)
* [How do I change my password?](/support/resources/frequently-asked-questions/how-to-change-your-password.md)
  {% endhint %}

### Browse by topic

* [**Estimates**](/support/resources/frequently-asked-questions/estimates.md) — Statuses, archiving, PDFs, live links, and customer visibility
* [**Pricing & Calculations**](/support/resources/frequently-asked-questions/pricing-and-calculations.md) — Hourly rate, taxes, discounts, pricing display, and estimate calculations
* [**Payments & Financing**](/support/resources/frequently-asked-questions/payments-and-financing.md) — Stripe, Wisetack, surcharging, and payment notifications
* [**Account & Setup**](/support/resources/frequently-asked-questions/account-and-setup.md) — Branding, contacts, required fields, email tags, and international settings
* [**General**](/support/resources/frequently-asked-questions/general.md) — Saving, browser history, translations, and delivery issues

### Quick guides

* [**How to Change Your Password**](/support/resources/frequently-asked-questions/how-to-change-your-password.md) — Reset a forgotten password or change it from your profile
* [**Multi-Factor Authenticator (MFA) setup**](/support/resources/frequently-asked-questions/multi-factor-authenticator-mfa-setup.md) — Set up required login verification by SMS or authenticator app
* [**My Customer Didn't Receive Their Estimate**](/support/resources/frequently-asked-questions/my-customer-didnt-receive-their-estimate.md) — Troubleshoot delivery, resend the email, or share a live link
* [**Spell Check**](/support/resources/frequently-asked-questions/spell-check-in-paintscout.md) — Use browser spell check or Grammarly inside PaintScout

{% hint style="info" %}
Need a step-by-step fix? Start with [Troubleshooting](/support/resources/troubleshooting-guide.md) or review [Best Practices](/support/resources/paintscout-best-practices.md).
{% endhint %}

### Related articles

* [Troubleshooting](/support/resources/troubleshooting-guide.md) — Work through common browser, sending, and login issues
* [Best Practices](/support/resources/paintscout-best-practices.md) — Avoid data loss and common setup mistakes
* [Glossary](/support/resources/resources.md) — Look up product terms and feature names


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.paintscout.com/support/resources/frequently-asked-questions.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.