> For the complete documentation index, see [llms.txt](https://help.paintscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.paintscout.com/support/operations/events-and-calendar/event-email-templates.md).

# Event Email Templates

Customize the email templates sent for sales events, including confirmations, reminders (1 day and 1 hour before), and cancellations to match your company's tone.

You can update the subject line and body of each message to match your company’s tone and style.

{% hint style="danger" %}
**Important:** this feature requires the paid **Operations add-on.**
{% endhint %}

***

## How Do I Edit Event Email Templates?

1. Click the **person icon** in the top-right corner of the app and choose **Account Settings**.
2. Navigate to **Communications** > **Email Templates**.
3. You’ll see four templates related to sales events:
   * **Event Confirmation**
   * **Event Reminder (1 Day Before)**
   * **Event Reminder (1 Hour Before)**
   * **Event Canceled**
4. Click on any template to edit the **subject line** and **message body**.
5. Click the checkbox to enable the email template.
6. Save your changes.

<figure><img src="https://231248629-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPyUbJF1GXLjxdJqm89IQ%2Fuploads%2Fgit-blob-6b8d84bdcc54834b27dda3cba652d2362788f57e%2F1678326387_b7793068401e1d2e980bfe930f8b?alt=media" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
**Important**

* These email templates only apply to **sales events**, and for jobs.
* There is **no editable template** for **rescheduled events**.
* If you change the date or time of a event, an updated confirmation email is sent automatically with the new details.
* Customers can use **Add to Calendar** links in event emails for **iCal** or **Google Calendar**. Those calendar entries update automatically if the event changes or is cancelled.
  {% endhint %}

<figure><img src="https://231248629-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPyUbJF1GXLjxdJqm89IQ%2Fuploads%2Fgit-blob-142b827b0a8b5fd6924b1a11fb027505e11bcc3d%2F1678327132_c2452de9b7977e095f03ed0fbf15?alt=media" alt=""><figcaption></figcaption></figure>

&#x20;&#x20;

## Related articles

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Calendar Availability</strong></td><td>Set your weekly calendar availability and override specific days for vacations or time off in PaintScout.</td><td><a href="/support/operations/events-and-calendar/calendar-availability.md">Calendar Availability</a></td></tr><tr><td><strong>Google Calendar</strong></td><td>Connect Google Calendar for one-way or two-way sync of sales events with PaintScout</td><td><a href="/support/integrations/calendar-and-scheduling/google-calendar-integration.md">Google Calendar</a></td></tr></tbody></table>


---

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