> For the complete documentation index, see [llms.txt](https://help.paintscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.paintscout.com/support/operations/automations.md).

# Automations

Set up workflow automations that move deals through pipeline stages after lead form, estimate, or invoice events.

Automations streamline your workflow by moving deals after real events. For example, move a deal when a lead form is submitted, an estimate is accepted, or an invoice is paid.

{% hint style="danger" %}
**Important:** this feature requires the paid **Operations add-on.**
{% endhint %}

***

## How to Create an Automation

1. Click the **person icon** in the top right and choose **Account Settings**
2. Go to the **Automations** section
3. Click the **+New Automation** button

   <figure><img src="https://231248629-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPyUbJF1GXLjxdJqm89IQ%2Fuploads%2Fgit-blob-a799a2afc1942df0495d33dff0072597377bcf7c%2Fautomations-new-button.png?alt=media" alt=""><figcaption></figcaption></figure>
4. Select your trigger and action criteria.

   <figure><img src="https://231248629-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPyUbJF1GXLjxdJqm89IQ%2Fuploads%2Fgit-blob-4c4548d19242f2003734b19bdb2f3dbd2afd3458%2FScreenshot%202026-04-29%20at%2010.51.02%E2%80%AFAM.png?alt=media" alt=""><figcaption></figcaption></figure>
5. Once saved, your automation will be enabled and you can rename it if you would like.

<figure><img src="https://231248629-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPyUbJF1GXLjxdJqm89IQ%2Fuploads%2Fgit-blob-12e8dfb1ec67a54432d0cbe08ce8b404fd52c822%2F1645651555_a53db4d7ba92bc6ca2d1376bcdb7?alt=media" alt=""><figcaption></figcaption></figure>

***

## ⚠️ Troubleshooting

* **Deleting a deal stage used in an automation will break it.**\
  If an automation points to a stage that no longer exists, it won't run—and you'll need to update or remove it.

<figure><img src="https://231248629-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPyUbJF1GXLjxdJqm89IQ%2Fuploads%2Fgit-blob-aa4a014744b350f921546e37a5b935063ee4e2d9%2F1645655978_8892ae3b7026c5abec8e38f04096?alt=media" alt=""><figcaption></figcaption></figure>

* **If a deal isn't moving:**
  * Make sure the automation is still active
  * Double-check that the trigger event occurred, such as a lead form submission
  * Confirm the destination stage still exists

## Related articles

* [Operations Guide](/support/operations/crm/paintscout-operations-guide.md) — See how automations fit into the full Operations workflow
* [Operations FAQ](/support/operations/crm/crm-faq.md) — Find answers to common questions about deals, jobs, and calendars

## Related articles

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>PaintScout Operations Guide</strong></td><td>Overview of PaintScout Operations features including deals, sales events, jobs, tasks, contacts, companies, notes, tags, and automations.</td><td><a href="/support/operations/crm/paintscout-operations-guide.md">PaintScout Operations Guide</a></td></tr><tr><td><strong>Operations FAQ</strong></td><td>Answers to common Operations questions about deals, jobs, estimates, notes, tags, deal stages, and calendar management in PaintScout.</td><td><a href="/support/operations/crm/crm-faq.md">Operations FAQ</a></td></tr></tbody></table>


---

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