> For the complete documentation index, see [llms.txt](https://help.paintscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.paintscout.com/support/invoicing-and-payments/refund-a-payment.md).

# Refund a Payment

It's possible to process and record full or partial refunds in PaintScout:

* Only payments with a **Successful** status can be refunded.
* Refunds on a manual payment can be [recorded](/support/invoicing-and-payments/recording-payments/how-to-manually-add-a-payment.md) in PaintScout.
* [PaintScout Payments](/support/invoicing-and-payments/payments/paintscout-payments.md) supports full or partial refunds for credit card and ACH/EFT payments.

{% hint style="warning" %}
Refunds on [Stripe](/support/invoicing-and-payments/payments/payment-processing-with-stripe.md) payments cannot be processed in PaintScout. Open the payment menu, then choose the Stripe portal option.
{% endhint %}

To process a refund:

1. On the **Payments** table, open the **Payment details** or click the ... next to the payment.
2. Select **Refund**.

<figure><img src="/files/zJPyllJLOhiU9GUgRolk" alt=""><figcaption></figcaption></figure>

3. The refunded amount will appear on the payments table beneath the original payment.

<figure><img src="/files/9uWGgPDY6dwtT9Q5feP4" alt=""><figcaption></figcaption></figure>

## Related articles

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Payments Table Overview</strong></td><td>Find payment workflows and understand payment statuses.</td><td><a href="/pages/1bGmQ2leyDTarTioBnTO">/pages/1bGmQ2leyDTarTioBnTO</a></td></tr><tr><td><strong>Payment Receipts</strong></td><td>Download receipts for invoice payments and refunds.</td><td><a href="/pages/CqU1WJNq6ZvaBdnssV9A">/pages/CqU1WJNq6ZvaBdnssV9A</a></td></tr><tr><td><strong>PaintScout Payments</strong></td><td>Set up card and ACH/EFT payment processing.</td><td><a href="/pages/KMQdEQEBBspH3RNpwsyV">/pages/KMQdEQEBBspH3RNpwsyV</a></td></tr></tbody></table>


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