> For the complete documentation index, see [llms.txt](https://help.paintscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.paintscout.com/support/invoicing-and-payments/recording-payments/how-customers-make-a-payment.md).

# How Customers Pay

When you send a payment request in PaintScout, your customer receives an email with a direct link to pay their invoice by credit card. Here is the step-by-step experience from your customer's perspective.

1. The customer receives an email containing a link to their invoice.

   <figure><img src="/files/Dx6mt1YM3ObOoj3q5vtC" alt="Screenshot showing the payment request email received by the customer with a link to the invoice"><figcaption></figcaption></figure>
2. The requested amount and total invoice amount are displayed at the top of the invoice.

   <figure><img src="/files/zh4T4jB4E6XnIXnwZOQX" alt="Screenshot showing the customer invoice view with the requested payment amount and total invoice amount displayed at the top"><figcaption></figcaption></figure>
3. The customer clicks the **Pay by Credit Card** button to open the payment screen and enter their card details.

   <figure><img src="/files/YMOqU9EyuN66PXnOpBH7" alt="Screenshot showing the Pay by Credit Card button and the payment screen where customers enter card details"><figcaption></figcaption></figure>
4. The customer clicks the **Pay** button on the right side of the screen to confirm payment.

   <figure><img src="/files/3vXz3PeHsfLyp1Ny2v9E" alt="Screenshot showing the Pay button on the credit card payment screen for confirming payment"><figcaption></figcaption></figure>
5. The payment is recorded in the Payments section, and the customer automatically receives your Payment Received email. The balance due updates automatically.

## Related articles

* [Payment Processing with Stripe](/support/invoicing-and-payments/payments/payment-processing-with-stripe.md) — Set up credit card payments, deposits, and surcharging
* [Credit Card Surcharging](/support/invoicing-and-payments/payments/credit-card-surcharging.md) — Pass eligible credit card fees to customers
* [Mark as Paid](/support/invoicing-and-payments/payment-requests/how-to-mark-a-payment-request-as-paid.md) — Manually mark off-payment requests paid outside PaintScout
* [Manually Add a Payment](/support/invoicing-and-payments/recording-payments/how-to-manually-add-a-payment.md) — Record cash, check, or transfer payments on invoices


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