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Credit Card Surcharging

Configure credit card surcharging to pass payment processing fees to customers when they pay invoices via credit card.

Credit card surcharging in PaintScout lets you pass payment processing fees to your customers when they pay by credit card. The surcharge is automatically added to the invoice total.

What is Surcharging?

Credit card surcharging is a way to include the payment processing fee in your customer's invoice when they choose to pay via credit card.

Where is Surcharging Prohibited?

Surcharging is prohibited in certain regions. For example:

  • Connecticut, United States

  • Massachusetts, United States

  • California, United States

  • Kansas, United States

  • Puerto Rico

Some states cap the maximum surcharge percentage. For example, Colorado caps surcharge rates at 2%.

Check your local rules before enabling surcharging. Some regions ban it. Others cap the fee.

How to Enable a Surcharge

  1. Go to Account Settings > Integrations.

  2. Expand the Stripe configuration menu to set your surcharging preference.

    Screenshot showing the Stripe surcharging configuration in Account Settings Integrations

  • If you select Request a surcharge when payments are made by credit card all payments, except deposits, will include the surcharge.

  • Enabling Request a surcharge on deposits allows you to add a surcharge to deposit payments.

Surcharging only applies to new invoices after you enable it. Existing estimates and invoices will not update automatically.

How to Adjust or Remove a Surcharge

Open the estimate's sidebar menu and select Payments & Lending. From there, modify the surcharge percentage or uncheck the box to remove it entirely.

Screenshot showing the Payments and Lending section for adjusting or removing a surcharge on an estimate

How Surcharging Appears on Invoices

The surcharge is automatically added to the total when processing a credit card payment or generating a payment request with credit cards enabled.

Screenshot showing the surcharge added to the invoice total during credit card payment processing

As your client completes the payment, the surcharge will be included in the final price.

Screenshot showing the client payment view with the surcharge included in the final price

After the payment is successfully processed, you'll see the surcharge amount included in the subtotal box.

Screenshot showing the surcharge amount included in the invoice subtotal after payment

Related articles

Payment Processing with Stripe

Set up Stripe integration for credit card payments, deposits, and surcharging on estimates and invoices

How Customers Pay

Understanding the customer payment experience from receiving invoice email to completing credit card payment

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