Ctrlk
For the complete documentation index, see llms.txt. This page is also available as Markdown.

Credit Card Surcharging

Configure credit card surcharging to pass payment processing fees to customers when they pay invoices via credit card with Stripe or PaintScout Payments.

Credit card surcharging lets you pass credit card processing fees to customers. When enabled, the surcharge is added automatically at payment.

What is Surcharging?

Credit card surcharging adds the payment processing fee when a customer pays by credit card.

Where is surcharging prohibited?

Surcharging is prohibited in some regions, including:

  • Connecticut, United States

  • Massachusetts, United States

  • California, United States

  • Kansas, United States

  • Puerto Rico

Some regions also cap the maximum surcharge. For example, Colorado limits it to 2%.

Check your local rules before enabling surcharging. Some regions ban it. Others cap the fee.

How to Enable a Surcharge

  1. Go to Account Settings > Integrations.

  2. Open your payment processor - PaintScout Payments or Stripe.

  3. Open the menu and click Edit Surcharge Settings.

    Screenshot showing the Stripe surcharging configuration in Account Settings Integrations

  4. Select Enable surcharging on payments made by credit card to include surcharging on all payments — except deposit payments.

  5. Select Apply surcharge to deposit payments if you want the surcharge to apply to deposits too.

  1. Choose where these settings apply:

    • Apply to new and existing estimates and invoices applies the surcharge to new documents and updates existing estimates and invoices that haven't been accepted and don't have a payment yet.

    • Only apply to new estimates and invoices applies the surcharge only to new estimates and invoices. Existing documents stay the same.

How to Adjust or Remove a Surcharge

  1. On an estimate or invoice, open the sidebar menu.

  2. Select Payments & Lending.

  3. Modify the surcharge percentage or uncheck the box to remove it entirely.

Screenshot showing the Payments and Lending section for adjusting or removing a surcharge on an estimate

How Surcharging Appears on Invoices

The surcharge is added to the total when a customer pays by credit card or when you send a payment request with credit cards enabled.

Screenshot showing the surcharge added to the invoice total during credit card payment processing

After the payment succeeds, the surcharge amount appears in the subtotal box.

Screenshot showing the surcharge amount included in the invoice subtotal after payment

Related articles

Payment Processing with Stripe

Set up Stripe integration for credit card payments, deposits, and surcharging on estimates and invoices

Customer Payment Experience

See what customers experience after receiving a payment request.

Last updated

Was this helpful?