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Request a Deposit

How to request deposit payments from customers via invoice with credit card or other payment methods

A deposit payment in PaintScout lets you collect a partial payment from your customer before starting work. You can request a specific dollar amount or percentage via credit card or other methods.

  1. Open the invoice and select Add/Request Payment in the Payments table.

    Screenshot showing the Add/Request Payment button in the Payments table on an invoice

  2. Select Request Payment.

    Screenshot showing the Request Payment option in the payment pop-up menu

  3. Choose the payment amount in dollars or as a percentage. To accept the deposit via credit card, turn on the Accept Credit Cards toggle. You can also add a note to the customer.

    Screenshot showing the Configure Payment screen with deposit amount, Accept Credit Cards toggle, and customer note options

  4. Press Next and compose the email you'd like to send to the customer.

    Screenshot showing the email composition screen for sending a deposit payment request to the customer

  5. You will see the pending payment request in the payments table.

    Screenshot showing the pending deposit payment request in the Payments table

  6. And your customer will see the request at the top of their invoice.

    Screenshot showing the deposit payment request banner displayed at the top of the customer invoice view

Related articles

Create a Payment Request

Step-by-step guide to creating payment requests for deposits, progress payments, and full balances

Delete a Payment Request

How to remove a payment request from an invoice while keeping the invoice accessible

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