> For the complete documentation index, see [llms.txt](https://help.paintscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.paintscout.com/support/integrations/crm-and-automation/workglue-integration.md).

# Workglue

PaintScout's Workglue integration lets you transition estimates into projects for job costing, crew scheduling, and time tracking in one platform.

## What is Workglue?

Workglue is a project management and field communication tool for contractors. It provides job costing, scheduling, and time tracking capabilities.

***

## Why integrate Workglue and PaintScout?

Quickly transition PaintScout estimates into Workglue projects and begin scheduling crews and job costing without re-entering data.

{% embed url="<https://www.youtube.com/watch?v=g3005BOLw08>" %}

***

## How do I connect to Workglue?

### Workglue API Key

1\. Log into Workglue

2\. Find your API Key by going to Support > Account > Scroll to the bottom.

<figure><img src="/files/cIQjxu5cd4mX6Zx72K75" alt="Screenshot showing the API Key location at the bottom of the Workglue Account page"><figcaption></figcaption></figure>

3\. Once you have copied the API Key, log in to PaintScout.

4\. Click the person icon in the top right-hand corner of your screen and go to the **Account Settings** > **Integrations** section.

5\. Find **Workglue** and toggle the integration on. The settings will open up and you can paste in your WorkGlue API Key.

<figure><img src="/files/zobKgcfZ25MXOUh1Emzg" alt="Screenshot showing the Workglue integration toggle and API key field in PaintScout Account Settings"><figcaption></figcaption></figure>

6\. Once you have connected your account, you will be able to customize the settings. Select when estimates are sent over to Workglue, and more. You will also need to align your cost and materials codes with WorkGlue to ensure that the integration integrates fully. Ensure to press the **Save Changes** button when your settings are completed.

Every drop-down must be filled out for the integration to work.

<figure><img src="/files/SSX4AWg4DjDJyT9lacfK" alt="Screenshot showing the Workglue integration settings with cost and materials code alignment options"><figcaption></figcaption></figure>

{% hint style="info" %}
If you are also integrating with QuickBooks Online, we suggest **not** connecting your QuickBooks to PaintScout, and instead **integrate QuickBooks with WorkGlue directly** so that your ongoing job costing information can be updated.
{% endhint %}

***

### PaintScout API Key

{% hint style="info" %}
Send a message to <support@paintscout.com> to request a Workglue API key.
{% endhint %}

Once you receive your PaintScout API key, **you'll need to provide the key to the Workglue team** for them to activate the integration. Once it's enabled, you can add it to your Workglue account if it isn't there already.

1\. Click **Support** > **Account** on the left-hand side

2\. Scroll down and find PaintScout on the right-hand side.

3\. Paste in the key and click **Save**.

<figure><img src="/files/19yvy4QekwV9AwBReUWG" alt="Screenshot showing the PaintScout API key field in the Workglue Account settings page"><figcaption></figcaption></figure>

***

## How does the integration work?

1\. Go to a lead in Workglue.

2\. Scroll down and select the quote type/template and press the ***PaintScout*** button. This will navigate you to the start of a quote in PaintScout.

<figure><img src="/files/z6xIamcqtWmCqE9zk10t" alt="Screenshot showing the PaintScout button on a Workglue lead page to start a new quote"><figcaption></figcaption></figure>

3\. The customer's contact information and notes will appear and you can start building your estimate as normal!

* Notes from the *Scope of Work* section in Workglue will transfer to the *Client Note* section in PaintScout (i.e customer can see this information).

  <figure><img src="/files/VgiWKl3YQpg2r9Aa2XPH" alt="Screenshot showing Workglue Scope of Work notes transferred to the Client Note section in PaintScout"><figcaption></figcaption></figure>
* Notes from the *Internal Work Description* in Workglue will transfer to the *Estimator Notes* section in PaintScout (i.e. hidden from the customer).

<figure><img src="/files/Vv8EJYCUAujBdNQvMZlY" alt="Screenshot showing Workglue Internal Work Description notes transferred to the Estimator Notes section in PaintScout"><figcaption></figcaption></figure>

4\. After you have sent the quote to your customer, you can send information back to Workglue by Selecting the drop-down next to the save button and choosing the option ‘Send to WorkGlue.'

You can also configure this to happen automatically when an estimate is **accepted** in your [Integration Settings](https://app.paintscout.com/settings?section=integrations).

<figure><img src="/files/w03kffB4P9H8ulTmmDXe" alt="Screenshot showing the Send to WorkGlue option in the PaintScout estimate save dropdown menu"><figcaption></figcaption></figure>

5\. Navigate back to WorkGlue and refresh your page. A PDF of your estimate and work order will be available. You can drag the PDFs to the appropriate binder tab.

<figure><img src="/files/7lVAfAtDZT36GP0XTii1" alt="Screenshot showing estimate and work order PDFs available in Workglue after syncing from PaintScout"><figcaption></figcaption></figure>

6\. Items from the estimate will show in the "Original Estimate" section in Workglue with the hours broken down and the total price.

<figure><img src="/files/bYB6AdIhehSjWrLTHu6N" alt="Screenshot showing the Original Estimate section in Workglue with hours breakdown and total price"><figcaption></figcaption></figure>

7\. If you need to reference the WorkGlue ID Number while in PaintScout, navigate to the Sidebar tab > Advanced section. This will help with data entry and streamline your estimation and job management process.

{% hint style="info" %}
The ID number will only appear if you generated the estimate from Workglue first.
{% endhint %}

<figure><img src="/files/MdcxuYJ7n9l2YWf9CTW1" alt="Screenshot showing the WorkGlue ID Number in the PaintScout sidebar Advanced section"><figcaption></figcaption></figure>

***

## Commonly Asked Questions

#### Why am I not being assigned as the Estimator in PaintScout?

To be recognized as the owner of an estimate in PaintScout, you must ensure that the email addresses of the estimator match in both platforms.

#### What platform should I connect with Quickbooks?

We recommend connecting Quickbooks through Workglue to ensure accurate job costing!

#### If I update a contact in Workglue, does it update in PaintScout?

Currently, there is *no continuous synchronization between the two platforms.* If there are any updates to the contact information in Workglue afterward, unfortunately, we do not receive those updates automatically.

#### Why did some information not transfer over to Workglue?

If you find that your estimate in Workglue lacks some details, it's crucial to verify whether you have properly assigned all your cost codes. To capture any unique production rates, you can generate an empty cost code. This will help ensure that no information is overlooked.

#### I started an Estimate in PaintScout first, how can I send it to Workglue?

To ensure estimates are properly sent back to Workglue, it is necessary for them to be initially created within Workglue. This requirement is in place because each estimate needs to be accurately associated with a specific job. Without the corresponding job created, it becomes impossible for us to determine the correct destination for the estimate once it has been accepted.

#### Why am I seeing duplicate items in Workglue?

Prior to resending an estimate to Workglue, please make sure to eliminate all the details and information to avoid duplicate line items.

## Related articles

* [Pipeline CRM](/support/integrations/crm-and-automation/pipeline-crm-integration.md) — Sync contacts, update deal stages, and attach estimate PDFs
* [Integrating PaintScout with your CRM](/support/integrations/crm-and-automation/integrating-paintscout-with-your-crm.md) — Connect PaintScout to your CRM directly or through Zapier


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