> For the complete documentation index, see [llms.txt](https://help.paintscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.paintscout.com/support/integrations/accounting/quickbooks-online-integration.md).

# QuickBooks Online

PaintScout's QuickBooks Online integration exports invoices, handles deposits, and syncs payments automatically, eliminating double data entry between your estimating and accounting software.

## What is QuickBooks Online?

QuickBooks Online is an accounting software for tracking payments, creating invoices, managing payroll, and time tracking.

[Learn more about QuickBooks >](https://quickbooks.intuit.com)

***

## Why integrate QuickBooks and PaintScout?

Export invoices directly from PaintScout to QuickBooks, eliminating double entry and keeping your accounting in sync.

***

## How do I integrate with QuickBooks?

1\. Click the person icon in the top right of your page and go to your **Account Settings** > **Integrations** section.

2\. Locate QuickBooks and toggle it on. Log in to your QuickBooks account.

<figure><img src="/files/5hgBjTbkKqrfr6SA0Kkb" alt="Screenshot showing the QuickBooks Online integration toggle in PaintScout settings"><figcaption></figcaption></figure>

3\. Once you have connected your account, click the settings drop-down to customize the integration.

<figure><img src="/files/v3RVLxV8zDOAH6XYn6yL" alt=""><figcaption></figcaption></figure>

You must have an option selected for each drop-down menu for the integration to work.

### Creating Invoices

Choose when PaintScout should create the first linked invoice in QuickBooks. You can also send invoices manually from the **Send** menu on any PaintScout estimate or invoice.

You can create a QuickBooks invoice:

1. When an estimate is accepted
2. When an invoice is created
3. When an invoice is changed to **Paid**

If you choose **When an invoice is changed to Paid**, PaintScout waits until the PaintScout invoice is marked **Paid**, then creates the linked invoice in QuickBooks.

This setting controls when the invoice is first created in QuickBooks. It does not create a second QuickBooks invoice for the same PaintScout invoice.

<figure><img src="/files/s3zmOAbZYv5XUZEnotfk" alt="Screenshot showing the invoice creation options for when to send invoices to QuickBooks"><figcaption></figcaption></figure>

### Canadian Users

1\. To make sure our Canadian users have the best experience, it's important to toggle on the **Canadian QuickBooks User** button. This ensures that you are directed to the right version of QuickBooks specifically tailored to your needs.

2\. Once you have selected this checkbox, select your tax rate.

<figure><img src="/files/lRB1jq4VaKEYW6ivBF1a" alt="Screenshot showing the Canadian QuickBooks User toggle and tax rate selection dropdown"><figcaption></figcaption></figure>

### Item Handling

Select if you want the invoice to show one item with the total, or show each individual item's price (Areas/Line Items).

<figure><img src="/files/UIDyASSUgGMyPOBY12b5" alt="Screenshot showing the item handling options to display a single total or individual Area/Line Items in QuickBooks"><figcaption></figcaption></figure>

* If **Area/Line Items** is selected, the pre-tax amount will be sent, allowing QuickBooks to handle the calculations line by line.
* Select if you want the invoice to not create descriptions.

### Total Item Value

Select if you want to use the after-tax total.

<figure><img src="/files/6z3CcHTus1QiphxOaFyo" alt="Screenshot showing the total item value setting with option to use the after-tax total"><figcaption></figcaption></figure>

### Item Types

Select your item type. These must be set up in QuickBooks beforehand.

<figure><img src="/files/DtHupp6bjptXK22fi4RV" alt="Screenshot showing the item type selection dropdown for QuickBooks integration"><figcaption></figcaption></figure>

### Deposit Item Types

Select your deposit item type. This is what your deposit invoices will choose for a service item type instead of the one set for your actual items.

<figure><img src="/files/21dvTsNo26IKKdtfFTzl" alt=""><figcaption></figcaption></figure>

### Deposit Invoices

Choose if you would like PaintScout to create a deposit invoice with a percentage of the total. Feel free to customize this percentage amount.

<figure><img src="/files/kUQfgSrLI9rNL5Y8RQbS" alt="Screenshot showing the deposit invoice settings with customizable percentage amount for QuickBooks"><figcaption></figcaption></figure>

### Include Surcharge

When surcharging is enabled in your account, you can choose to include surcharge amounts in your payment and deposit totals.

<figure><img src="/files/4fTutLS9wQypochSXojZ" alt="Screenshot showing the include surcharge checkbox for QuickBooks payment and deposit totals"><figcaption></figcaption></figure>

### Payment Settings Overrides

By default, invoices created will use the default payment settings from QuickBooks for credit card and ACH payments. You can override to turn these off.

<figure><img src="/files/h0YZSAHg4jtC0r8QeDYI" alt="Screenshot showing the payment settings overrides to disable credit card and ACH payments in QuickBooks"><figcaption></figcaption></figure>

***

## Why are my QuickBooks invoices missing numbers?

If generated invoices appear without a number in QuickBooks, disable custom transaction numbers in QuickBooks.

**Here's how to do it:**

* Click the gear icon (settings)
* Go to the section "Account and Settings"
* Click the "Sales" section on the left-hand side.
* Make sure "Custom transaction numbers" is off

***

## How can I send invoices to QuickBooks?

Choose one automatic invoice creation trigger, or send invoices manually when needed.

<figure><img src="/files/IHsFRbv4E40pGTpuusYf" alt="Screenshot showing the options for when to automatically create invoices in QuickBooks"><figcaption></figcaption></figure>

**1. When Estimates are Accepted**

* Creates the linked QuickBooks invoice as soon as the PaintScout estimate is accepted.

**2. When Invoices are Created**

* Creates the linked QuickBooks invoice as soon as you create the PaintScout invoice.

**3. When an Invoice is marked as Paid**

* Waits until the PaintScout invoice is marked **Paid**, then creates the linked QuickBooks invoice.

**4. Manually from the Send dropdown**

* Open the invoice, click the dropdown arrow beside **Send**, and choose to create a full or deposit invoice in QuickBooks.

### Sync invoice to QuickBooks when changed to paid status

Use this checkbox if you already have a linked QuickBooks invoice and want PaintScout to update that same invoice when the PaintScout invoice is marked **Paid**.

<figure><img src="/files/b8mZvuftYSzCG86d8IYV" alt="Screenshot showing the Send menu dropdown with options to create a full or deposit invoice in QuickBooks"><figcaption></figcaption></figure>

***

## Can I view or update my invoices in QuickBooks from PaintScout?

Yes. Open the **Send** menu to view the linked full or deposit invoice in QuickBooks.

You can also update the linked QuickBooks invoice manually from the same menu.

If **Sync invoice to QuickBooks when changed to paid status** is enabled, PaintScout also updates the original linked QuickBooks invoice automatically when the PaintScout invoice is marked **Paid**.

<figure><img src="/files/VBBKUm6t62ezFNU1YTIm" alt=""><figcaption></figcaption></figure>

***

## How should I send Additional Work to QuickBooks?

When your customer accepts additional work on an invoice, PaintScout sends that additional work to QuickBooks automatically.

You can also send additional work manually from the dropdown arrow next to **Send**.

Additional work invoices stay separate from the original linked invoice. The paid-status sync setting does not switch over and update those additional work invoices.

<figure><img src="/files/4iF3JvOMRCpkKsy4xnqo" alt="Screenshot showing the Send menu with the option to send additional work items to QuickBooks"><figcaption></figcaption></figure>

***

## Optimal Workflow when taking deposits

1. Add your deposit percentage into your integration setup. Check the box for "Create deposit invoice when estimates are accepted."
2. When the estimate is accepted, it automatically creates an invoice from the % you set within the “Deposit Invoices” field in your QuickBooks Integration settings.
3. Once that gets paid, manually add your payment to the PaintScout estimate/invoice. [Learn more here >](/support/invoicing-and-payments/recording-payments/how-to-manually-add-a-payment.md)
4. When you are ready to invoice the remaining balance, click the “Create Invoice in QuickBooks” button on your PaintScout estimate/invoice - it will create a new invoice in QuickBooks with the outstanding balance due (deposit taken off).

***

## QuickBooks FAQ

<details>

<summary>How does the "Sync invoice to Quickbooks when changed to paid status" checkbox work?</summary>

If the invoice is already linked to QuickBooks, PaintScout updates the existing linked invoice when the PaintScout invoice is marked **Paid**.

It does not create a second QuickBooks invoice for that same linked invoice.

If there are multiple QuickBooks invoices already:&#x20;

* Additional work invoices stay separate. They do not attach back to the original quote link.
* PaintScout updates the original linked QuickBooks invoice.

</details>

## Related articles

* [Xero](/support/integrations/accounting/xero-integration.md) — Export quotes, invoices, and payments to Xero
* [Invoice Settings](/support/customization/templates-and-presets/invoice-settings.md) — Configure due dates and automatic invoice creation


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