Browser & Device Requirements

Browser and device compatibility requirements for using PaintScout on desktop and mobile

PaintScout works on smartphones, tablets, and computers using modern browsers like Safari, Chrome, and Firefox. Apple devices require iOS 11 or higher. Avoid using private or incognito browser tabs.

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What devices and browsers can estimators use?

Estimators can access PaintScout on any smartphone, tablet, or computer with an up-to-date browser. Supported browsers include Safari, Chrome, and Firefox. Do not use private or incognito tabs.

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What do my customers need to view estimates?

Your customers have the same browser and device requirements for viewing estimates. If they cannot meet these requirements, you can copy an estimate link or download a PDF to share.

Estimate Link

Click the drop-down arrow beside the send button and Copy Estimate Link (make sure to copy the tracking link so you can still see when they view it!)

Download PDF

Click the drop-down arrow beside the send button and Download Estimate.

It's important to note that if you do download the PDF and send it to them manually, it will not trigger the tracking (i.e. you won't be able to see when customers view the estimate).

We hope this information helps you understand the browser and device requirements for using PaintScout!

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