> For the complete documentation index, see [llms.txt](https://help.paintscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.paintscout.com/support/estimating/sending-and-acceptance/how-customers-view-accept-estimates.md).

# How Customers View & Accept

When you send a PaintScout estimate, customers receive an email with a link to view, download, and electronically accept the estimate online.

## How do customers view their estimates?

Customers receive the estimate via email with a clickable link. The link opens a webpage where they can view the entire estimate.

<figure><img src="/files/p6nca9dHFmVBhKUVf84d" alt="Screenshot showing the customer email with a link to view the estimate"><figcaption></figcaption></figure>

They can scroll through the estimate, check out the presentation pages, and read your full Terms and Conditions.

At the top of the page, there's a **More** drop-down menu. This allows the customer to print the estimate, download it as a PDF, or decline (if you have that option enabled in your settings).

## How do customers accept an estimate?

Customers click the **Accept** button at the top of their screen. A pop-up appears where they electronically sign their signature.

<figure><img src="/files/L0yit60mSVq94gQASErL" alt="Screenshot showing the Accept button and electronic signature popup for estimate acceptance"><figcaption></figcaption></figure>

Below the signature, there is an **Acceptance Disclaimer**, which you can customize in your **Account Settings > Estimates > Disclaimers**.

Once the customer accepts the estimate, its status in PaintScout will update to **Accepted**. This change will also show up in the Activity section of your sidebar menu.

{% hint style="info" %}
If you want to receive notifications when an estimate is accepted, visit **Your Profile > Notifications.**
{% endhint %}

## How do you preview an estimate as the customer sees it?

Expand the drop-down beside the **Send** button and select **Preview/Accept** to see the customer's view.

<figure><img src="/files/CIzWdvG789pVoS6vGXge" alt="Screenshot showing the Preview/Accept option in the dropdown beside the Send button"><figcaption></figcaption></figure>

This is also a great way to present your estimate onsite! You can click the **Accept** button to gather a signature on the spot.

Select **Back to Estimate** from the bottom toolbar to return to PaintScout from preview mode.

<figure><img src="/files/efcat2duJjprk6gwLLYY" alt="Screenshot showing the Back to Estimate button in the bottom toolbar of preview mode"><figcaption></figcaption></figure>

## Related articles

* [Sending Estimates](/support/estimating/sending-and-acceptance/sending-estimates.md) — Send estimates by email or text with your preferred message
* [How Signatures Work](/support/estimating/sending-and-acceptance/how-signatures-work.md) — Understand how customers sign estimates electronically
* [Accepting On Site](/support/estimating/sending-and-acceptance/accepting-estimates-on-site.md) — Capture signatures in person while presenting the estimate
* [My Customer Didn't Receive Their Estimate](/support/resources/frequently-asked-questions/my-customer-didnt-receive-their-estimate.md) — Troubleshoot delivery issues and resend the estimate


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