Hidden Items

Hide surfaces from customer estimates while keeping hours and pricing in totals and showing items on work orders.

Hidden Items in PaintScout let you include surfaces in your estimate totals without showing them to the customer. This keeps prep work and other internal items priced correctly while keeping the estimate clean.

What are hidden items?

Hidden items include specific surfaces in your estimate's pricing without displaying them in the estimate description. Their hours and cost still count toward the total, and they appear on the work order for your crew.

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How do you hide items on an estimate?

1. On the surface, scroll down to the Advanced Options section. (You can also set this as the default for a rate in your Advanced Production Rate Options.)
2. Select the Hide from Customer box.

You'll notice that hidden items are marked with an X symbol. This makes it easy to identify which items will be hidden on your estimate.

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What happens to hidden items?

• Hidden items will not show up in your estimate description.
• The hours and pricing related to the hidden item are still included in the total price and overall hours.
• Hidden items will be visible on the work order.

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What happens when all surfaces in an area are hidden?

When you hide all surfaces in an area, a warning message appears:

The content in this section won't appear in the estimate, but the pricing and hours will continue to contribute to the total cost. This area can now be viewed and edited from the work order.

Your estimate will also show a banner along the top to indicate that hidden items are present:

Related articles

Grouping Items

Group surfaces, areas, or line items together to organize estimates by floor, house side, surface type, or custom categories.

Using the Copy Feature

Speed up estimating by duplicating areas or line items using the copy feature to avoid rebuilding each from scratch.