Adding Media

Add photos, PDFs, and videos to estimates and work orders, review thumbnail previews, and manage file details inline.

Attach photos, PDFs, and videos to estimates, invoices, and work orders with PaintScout's Media Viewer. Uploads appear as thumbnails so you can review files before opening them.

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How do you add media to estimates, work orders and invoices?

1. Click the area or line item where you want to add media.

2. Click Add Media.

3. In the Add File dialog, choose one or more files from your device or a connected source.

• With the Operations add-on, you can pull deal images into a linked estimate without leaving the estimate page. Learn more about media on deals

• With the CompanyCam integration, you can select original or annotated media from your CompanyCam library. Learn more about CompanyCam

1. The files appear as thumbnails in the attachment panel.

2. Click a thumbnail to open it in the viewer.

3. Add or edit the file’s title and description. Then choose where it appears — on the estimate, work order, or both.

• For PDFs, you can scroll through pages and zoom in or out.

• For videos, use the inline player or open the video in a new browser tab.

Supported file types include JPEG, PNG, GIF, HEIC, PDF, MP4, MOV, and WebM.

Customer view and Work Order links display up to 30 media items per estimate with a Load More button to show all. Select which files to show immediately when adding or editing media.

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What can you do from the Media Viewer?

From the Media Viewer, you can:

• Review photos, PDFs, and videos at a glance.

• Open any file from its thumbnail.

• Play videos in the viewer.

• Open any photo, PDF, or video in a new browser tab.

Photos, PDFs, and videos help confirm scope for customers and give your crew more context.

The media viewer also appears when uploading files to contacts and companies.

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