> For the complete documentation index, see [llms.txt](https://help.paintscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.paintscout.com/support/estimating/notes-and-communication/adding-crew-notes.md).
# Crew Notes
Crew notes in PaintScout are internal notes hidden from customers that appear only on work orders. Use them to communicate important job details to your production team.
## What is a crew note?
A crew note is a note hidden from the customer that only shows on the work order. You can write crew notes in four different places:
## Option 1: On an Area
Include a note for your team about an entire area such as the office.
1\. Open the area and select the **add notes** button along the bottom.
2\. Include your note in the **crew note** section.
3\. This note will show on the work order at the bottom of the area.
***
## Option 2: On a Surface
1\. Open the surface you would like to add a crew note to and click the **Notes** button. Include your note in the **crew note** section.
2\. This note will appear on the work order below the given surface.
***
## Option 3: On a Line Item
1\. Open the line item and select the **Notes** button to add your crew note.
2\. This note will appear on the work order below the line item.
***
## Option 4: At the top of the Work Order
Toggle to the **work order** page, and add a general note at the top!
***
## Other Options:
* Establish default crew notes by crafting a crew note for a surface in your settings. This ensures that these notes consistently show up whenever the surface is added to new estimates.
* If you'd like your crew notes to stand out more, we can highlight them in yellow. Just reach out to our [support team](mailto:support@paintscout.com)!
## Related articles
* [Notes Overview](/support/estimating/notes-and-communication/notes-in-paintscout.md) — Compare the different note types available in PaintScout.
* [Estimator Notes](/support/estimating/notes-and-communication/estimator-notes.md) — Keep private job notes for your internal team.
* [Share With Your Team](/support/estimating/sending-and-acceptance/how-to-share-estimates-and-work-orders-with-your-team.md) — Share estimates and work orders with your staff.
* [Working With Work Orders](/support/estimating/work-orders/working-with-work-orders.md) — See where crew notes appear for your team.
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