> For the complete documentation index, see [llms.txt](https://help.paintscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.paintscout.com/support/email-and-communication/email-settings/automatic-thank-you-emails.md).

# Automatic Thank You Emails

Automatic Thank You Emails in PaintScout send a customizable email to customers when they accept or decline an estimate, without any manual action required.

➡️ **Skip to the 1:56 timestamp in the video below.**

{% embed url="<https://www.youtube.com/watch?v=S69zi404VSI>" %}

1\. Click the person icon in the top right of your page and go to your **Account Settings** > **Communications** > **Email Templates** > **Emails Sent Automatically** section.

2\. Click on the **Thank you - Accepted** or **Thank you - Declined** estimate templates. These will get automatically sent when estimates have been accepted or declined.

<figure><img src="/files/f1KtbQJuWMvVCOO8QS5K" alt="Screenshot showing the Thank You - Accepted and Thank You - Declined email templates in the automatic emails section"><figcaption></figcaption></figure>

3\. Fill in your subject line and body of the email. Make sure to have the **'Enabled'** checkbox on.

<figure><img src="/files/mICW6ciUm93BgXKbSP3b" alt="Screenshot showing the email template editor with subject line, body content, and Enabled checkbox"><figcaption></figcaption></figure>

## Related articles

* [Payment Received Emails](/support/email-and-communication/email-settings/payment-received-emails.md) — Customize the automatic payment confirmation email.
* [Automatic Emails](/support/email-and-communication/email-settings/automatic-emails.md) — Review all automatic email options and triggers.


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