Automatic Thank You Emails

Configure automatic thank you emails to be sent when customers accept or decline estimates, with customizable subject lines and body content.

Automatic Thank You Emails in PaintScout send a customizable email to customers when they accept or decline an estimate, without any manual action required.

➡️ Skip to the 1:56 timestamp in the video below.

1. Click the person icon in the top right of your page and go to your Account Settings > Communications > Email Templates > Emails Sent Automatically section.

2. Click on the Thank you - Accepted or Thank you - Declined estimate templates. These will get automatically sent when estimates have been accepted or declined.

Screenshot showing the Thank You - Accepted and Thank You - Declined email templates in the automatic emails section

3. Fill in your subject line and body of the email. Make sure to have the 'Enabled' checkbox on.

Screenshot showing the email template editor with subject line, body content, and Enabled checkbox

Payment Received Emails

Customize the automatic email sent to customers when payments are applied to estimates or invoices in PaintScout.

Automatic Emails

Customize automatic email templates sent when estimates are accepted, declined, payments received, or events are booked or cancelled.

Last updated 17 days ago

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