> For the complete documentation index, see [llms.txt](https://help.paintscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.paintscout.com/support/email-and-communication/email-settings/automatic-emails.md).

# Automatic Emails

Automatic Emails in PaintScout are pre-configured email templates that send automatically when specific events occur, such as an estimate being accepted or a payment being received. These emails apply to all users on your account.

## How do I edit automatic emails?

1\. Click the person icon in the top right of your page and go to your **Account Settings** > **Communications** > **Email Templates** section.

<figure><img src="/files/QDe8fedxxTdNNgrLkJTI" alt="Screenshot showing the navigation to Account Settings > Communications > Email Templates"><figcaption></figcaption></figure>

2\. In the **Emails Sent Automatically** section, click each email template to adjust the verbiage.

<figure><img src="/files/53jTKxM6N12aeLlVpmuu" alt="Screenshot showing the Emails Sent Automatically section with available email templates"><figcaption></figcaption></figure>

***

## What automatic email options are available?

PaintScout sends these emails automatically based on specific triggers:

1. **Estimate Accepted**

This email will be sent automatically to your customers when estimates are accepted.

2. **Estimate Declined**

This email will be sent automatically to your customers when estimates are declined.

3. **Payment Received**

This email will be sent automatically to your customers when payments are made.

4. **Event Confirmation**

This email will be sent automatically to your customers when you book an event *(Only available with the Operations add-on).*

5. **Event Reminder - 1 Day**

This email will be sent automatically to your customers 1 day before their booked event *(Only available with the Operations add-on).*

6. **Event Reminder - 1 Hour**

This email will be sent automatically to your customers 1 hour before their booked event *(Only available with the Operations add-on).*

7. **Event Cancelation**

This email will be sent automatically to your customers when a booked event is cancelled *(Only available with the Operations add-on).*

## Related articles

* [Create an Email Template](/support/email-and-communication/email-settings/how-to-create-an-email-template.md) — Build reusable templates for estimates, invoices, and work orders.
* [Auto Follow-Ups](/support/email-and-communication/email-settings/auto-follow-ups.md) — Set up automated follow-up messages by email or text.
* [Automatic Thank You Emails](/support/email-and-communication/email-settings/automatic-thank-you-emails.md) — Send automatic thank-you emails when customers accept or decline.
* [Payment Received Emails](/support/email-and-communication/email-settings/payment-received-emails.md) — Customize payment confirmation emails sent to customers.


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