> For the complete documentation index, see [llms.txt](https://help.paintscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.paintscout.com/support/dashboard-and-reports/dashboard-search-reporting/what-does-close-rate-mean.md).

# What is Close Rate?

Understand how close rate measures the percentage of estimates receiving a decision, either accepted or declined, without remaining open.

Close Rate in PaintScout is the percentage of estimates that receive a clear decision — either accepted or declined — rather than remaining open.

<figure><img src="https://231248629-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FPyUbJF1GXLjxdJqm89IQ%2Fuploads%2Fgit-blob-4443fcf2e12e1b649e1ca32cc3ca2042ab11cead%2F1338952547_92a8c9dc2d9cd90b9d5eca3e01fb?alt=media" alt="Screenshot showing the Close Rate metric on the PaintScout dashboard representing the percentage of estimates that received a decision"><figcaption></figcaption></figure>

For example, if you sent 10 estimates, 5 were accepted, and 5 were declined, your Close Rate would be 100%, as all estimates have been resolved!

{% hint style="info" %}
**Pro Tip:** Your Close Rate should usually always be 100% or very close to! Get those yes's and no's from customers!
{% endhint %}

Learn more about your [Dashboard Statistics here](/support/dashboard-and-reports/dashboard-search-reporting/understanding-your-dashboard-metrics.md).

&#x20;&#x20;

## Related articles

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Dashboard Metrics</strong></td><td>Learn what each dashboard metric means including sales totals, win rate, dollars won, close rate, and open estimates tracking.</td><td><a href="/support/dashboard-and-reports/dashboard-search-reporting/understanding-your-dashboard-metrics.md">Dashboard Metrics</a></td></tr><tr><td><strong>PaintScout Leaderboards</strong></td><td>Compare your sales performance against other PaintScout users with Sales and Win Rate leaderboards showing top 300 performers.</td><td><a href="/support/dashboard-and-reports/dashboard-search-reporting/paintscout-leaderboards.md">PaintScout Leaderboards</a></td></tr></tbody></table>


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