> For the complete documentation index, see [llms.txt](https://help.paintscout.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.paintscout.com/support/dashboard-and-reports/dashboard-search-reporting/what-does-close-rate-mean.md).

# What is Close Rate?

Close Rate in PaintScout is the percentage of estimates that receive a clear decision — either accepted or declined — rather than remaining open.

<figure><img src="/files/QJ9qydihwLNTrNQY0d51" alt="Screenshot showing the Close Rate metric on the PaintScout dashboard representing the percentage of estimates that received a decision"><figcaption></figcaption></figure>

For example, if you sent 10 estimates, 5 were accepted, and 5 were declined, your Close Rate would be 100%, as all estimates have been resolved!

{% hint style="info" %}
**Pro Tip:** Your Close Rate should usually always be 100% or very close to! Get those yes's and no's from customers!
{% endhint %}

Learn more about your [Dashboard Statistics here](/support/dashboard-and-reports/dashboard-search-reporting/understanding-your-dashboard-metrics.md).

## Related articles

* [Dashboard Metrics](/support/dashboard-and-reports/dashboard-search-reporting/understanding-your-dashboard-metrics.md)
* [PaintScout Leaderboards](/support/dashboard-and-reports/dashboard-search-reporting/paintscout-leaderboards.md)


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