PaintScout

Alex Gradeen

Nastassia Reicher

Frequently Asked Questions 

How can I temporarily disable a Rate, Area, or Line Item?

How to resolve a required field error

Can you add more than one product to a production rate?

Account Settings

How to pre-populate customer details in an email template or followup

How do I get notified when a customer makes a payment?

Will my customer be notified when I make a change to their estimate?

Communications

How do I upload my company logo?

How do I import my contact list?

Configuring PaintScout

Is PaintScout available internationally?

Why the app doesn't save automatically, and uses a save button.

Why is there a Save button?

What are the different quote statuses & what do they mean?

What do the colored dots (statuses) mean?

How to clear your browser history

General Questions

How to turn off the surcharge on an estimate

Financing FAQ

Answers to your frequently asked questions about accepting payments in PaintScout with Stripe

Stripe Payment Processing FAQ

How to turn off credit card payments on a single estimate/invoice

Payments & Financing

Do I need to resend the estimate for my customer to see changes?

Troubleshooting when emails to customers from PaintScout aren't arriving

My customer didn't receive their estimate!

How do I stop customers from viewing an estimate?

Sending, Viewing and Accepting Estimates

What is the difference between Area vs. Surface View

What's the difference between an Area and a Line Item?

How do I unarchive an estimate?

How do I add a discount to an estimate?

How to archive & delete items from estimates

How do I download a PDF?

How to print an estimate

How to show & hide pricing

How do I adjust the hourly rate on my estimate?

How do I adjust the tax rate on my estimate?

How do I adjust the overall cost of an estimate?

How to add a document to an estimate

Why did my hourly rate not update on my estimate?

How to change an estimate ID

How do I manually change the estimate status?

Working with Estimates

Do changes on the estimate update the invoice?

Working with Invoices

Translating Work Orders to Another Language

Working with Work Orders

Book a Demo

Log in to PaintScout

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