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How to Edit or Reschedule a Sales Event

Edit event details, reschedule appointments, and reassign sales events to different team members in PaintScout.

Written by Nastassia Reicher

To edit or reschedule a sales event in PaintScout, open the event from your Calendar, Deal, Contact, or Company page and update the details. Changes automatically sync across your Calendar, Deals, and Activity logs.


Where Can I Edit a Sales Event?

You can edit an event from:

​1. Sales Calendar Page (Day, Week, or Month View)

  • Day/Week: Click on the event.

  • Month View: Open the preview for the date, scroll to the event, click the "..." (More) menu, then choose Edit.

  • Map View: Click on the event pin.​

2. Deals Page

  • ​Click on the event then Edit.

3. Contact/Companies Page

  • Click on the event then Edit.​

Screenshot showing how to edit an appointment from the Contact or Company page


What Can I Edit?

In the Event Details dialog, you can edit:

  • Event Type

  • Location

  • Description

  • Estimator (who is assigned)

  • Duration

  • Time and Date

Note: You cannot change the linked Deal, but you can view the Deal from the dialog. Learn more >


Rescheduling a Sales Event

1. ​Update the time and date in the Event Details dialog.

2. Confirm your changes.

3. Choose whether to send a confirmation email to the customer.

4. The updated event will immediately appear on:

  • ​The Sales Calendar (Day, Week, and Month views)

  • The Deal’s Events section and Activity log

  • The Contact and Company pages associated with the Deal


Reassigning to Another Estimator

​1. Change the Estimator field in the Event Details dialog.

2. Confirm your changes.

3. Send a confirmation email to the customer.

4. The other user’s Sales calendar will update automatically.

5. The Deal’s Events section and Assigned Activity will reflect the new owner.

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